RICHMOND GAS HEATER & HOT WATER HEATERS

Getting your gas heater serviced, repaired or converted by one of our local Richmond licensed and certified gas heater technician means you can be confident that your heating system is in prime condition for the cold winter days and nights.  It ensures that any possible complications are identified and attended too before things turn to worse.

Our Richmond Gas Heater Specialist technician specializes in a variety of brands and makes of gas heaters for the Richmond area. They are licensed and certified gas fitters and are extensively trained and qualified to provide you with a comprehensive heating service so you can be assured your gas heater is functioning correctly and efficiently.

Brands we service for Richmond:

Common faults with your gas heater can on most occasions be rectified with a service.

Some brands of gas heaters are fitted with self diagnostics electronics and other brand heaters are not. When a fault occurs, heaters with electronic diagnostics will display an error code on the display screen and other branded heaters will shut down. You can visit our error codes and faults (link to err pg) page for list of common gas heater faults and error codes. Any service or repair work should only be carried out by a qualified heater technician to ensure the repairs are up to standard and that any ongoing warranties are not voided. 

Generally for repairs or conversions to LPG or natural gas, there is a 10 – 14 day turn around.  All parts used are genuine Rinnai parts and come with a 1 year warranty.

What to expect when servicing your gas heater

Your gas heater technician will discuss any concerns and/or issues you may have with your gas heater. An overall inspection and assessment is undertaken prior to removing it from inside your home to be service outside of your residence (for portable heaters). Your technician will dismantle the outer casing of your heater and clean the debris and dust buildup inside your burner chambers, filters and throughout your heater.

Our Richmond Gas Heater Specialist technician will complete a thorough inspection and test the operation of your heater wiring harness, gas pressure, fan, solenoid valves, injectors, fuses, burner chambers and PCB board.  On completion, your technician will re-assemble your heater and connect it back inside your home.  A safety check is then undertaken of your connection point and hose and finally your Rinnai technician will check for gas leaks and carbon monoxide emissions.

To ensure your gas heater is performing efficiently, we recommend a yearly maintenance check for the Richmond area. Servicing your gas heater annually can uncover any malfunction or wear of your Rinnai gas heater before serious issues develop.  Carrying out repairs as soon as an issue is noticed is crucial as leaking or faulty gas heaters can pose serious health and safety risks.

 We recommended you get your gas heater serviced when…

• The pilot light goes out unexpectedly, or you hear a ‘pop’ or ‘bang’ when it is being lit.
• There is a bad or foul, chemical like odor (smell of gas)
• There are signs of heat damage, such as heat discolouration of the walls or the heater panels. Or the walls are too hot to touch with the heater on.
• Your pilot flame is frequently turning off.
• There is irregular sound coming from the fan.
• There are soot stains around your heater.
• Your eyes get irritated when your heater is on.
• Annually on your service due date

 Servicing your heater ensures the Safety of your family and home. Our Richmond Gas Heater Specialist technician provides a mobile gas heater service and will ensure that your heater will be safe to operate efficiently for many more years to come. All our Richmond Gas Heater Specialist technicians are licensed and experienced gas fitters who are able to identify and resolve issues as well as provide you with knowledge and advice on how to maintain your heater.

• Make an appointment for your gas heater service every two years at a minimum. While all heaters will require a regular service, the older the model the more attention it will need.
• Ensure your room is well ventilated.
• Clean your heater filters regularly when turned off to reduce build up of dust.
• Don’t leave your heater running when you are not at home or when you go to bed.
• Be mindful not to keep aerosols or pressure pack cans near your heater

To ensure your gas heater is performing efficiently, we recommend a yearly gas heater maintenance. Carrying out repairs as soon as an issue is noticed is crucial as heater gas leaks or faulty gas heaters can pose serious health and safety risks. Servicing your gas heater annually can uncover any malfunction or wear and tear of your gas heater before serious issues develop.

For more information read about Gas Heater Safety and our Frequently Asked Questions pages.

How does an Instant Hot Water System work?

Instantaneous or continuous flow water heaters are designed to deliver a steady stream of hot water.

Instant gas water heaters work when you open a tap in your home and cold water enters the water heater. A flow sensor is triggered which then opens the gas valve and starts the igniter. The burner then fires inside a heat exchanger and water is heated when it makes contact with the exchanger’s hot metal surface. The instant water heater flow sensor and circuitry adjusts the output to meet your demand. The colder the incoming water, the harder the water heater must work. Other sensors and circuitry guard the appliance against overheating. After all that, the result is nice warm water, and as much of it as you’d like. When you are done using hot water, the instantaneous water heater system turns off the heat thus saving energy.

Why choose an Instant Hot Water System

• You have an endless supply of hot water whereas supply of tanked hot water is a limited by the size of the tank
• Instant hot water systems save on energy and money as you spend as much as you use
• The lifespan of instant hot water systems are almost double that of a hot water tank
• Instant hot water systems have cleaner and fresher water than hot water tanks
• Bacteria growth is not an issue with instant hot water systems
• Instant hot water system have reduced gas emission
• Compact designs save on space

Instant Hot Water System Efficiency

Instant hot water heaters provide hot water only as it is needed. They don’t produce the standby energy losses associated with storage water heaters, which can save you money. Storage tank water heaters continuously heat water to keep a full store at the ready. That means you’re paying to have hot water whether you need it or not. Typically tankless water heaters take 10 to 20 seconds longer to get hot water to the fixtures which mean there will be water flowing till the hot water reaches the tap.

Always have a qualified plumber install your hot water system

Lifespan of hot water systems

Hot water systems have a limited lifespan and can generally last upwards of 10 years. If you are unsure how old your water heater is, you can check the serial number listed on the manufacturer’s sticker.

When was my Hot Water System manufactured?

The serial number will start with a letter, followed by a series of numbers. The letter represents the month and the first two numbers indicate the year of manufacturing e.g G043857392 The letter G is the 7th letter in the alphabet followed by 04 which means your hot water system was manufactured in July 04.

Tempering valves are mandatory for all Hot Water Systems within NSW

Tempering Valves

Hot water systems that are 60oC must have the temperature reduced to prevent scalding. The role of the tempering valve is to reduce the risk of burning/scalding by mixing the hot water with cold water to 50oC.

As of May 2021, Fair Trading NSW require tempering valves be installed on all new hot water system installations.