Rinnai Indoor Gas Heater Error Codes & Their Meanings

Rinnai Dynamo Error Codes

Rinnai Avenger Error Codes

Rinnai Enduro Error Codes

These Rinnai gas heaters are fitted with self diagnostics electronics. When a fault occurs, the heater will shut down and the fault with a pair of digits will be displayed on the display screen. Refer to the following table for probable cause and suggested remedy.
Error Code
00
Probable Cause
Mains power failure during operation
Suggested Remedy
Press the ON/OFF button twice to reset heater.
Error Code
03
Probable Cause
Tilt switch activated
Suggested Remedy
Ensure appliance is level & upright. Service required if repeated
Error Code
10
Probable Cause
Oxygen shortage
Suggested Remedy
Clean filters. Ventilate room. Service required if repeated.
Error Code
11
Probable Cause
Ignition failure
Suggested Remedy
Check gas supply is turned on, turn the heater OFF and then ON again. If the heater fails to ignite after 4 attempts a Service will be required.
Error Code
12
Probable Cause
Incomplete combustion
Suggested Remedy
Check gas supply is turned on, turn the heater OFF and then ON again. If the heater fails to ignite after 4 attempts a Service will be required.
Error Code
13
Probable Cause
Combustion control faulty
Suggested Remedy
Service required
Error Code
14
Probable Cause
Filter Blockage / Overheat
Suggested Remedy
Clean filters. If error continues a service will be required.
Error Code
16
Probable Cause
Room overheat
Suggested Remedy
Lower room temp to below 40°C.
Error Code
18
Probable Cause
Thermocouple output error
Suggested Remedy
Lacking in gas supply or incorrect gas type or Service required.
Error Code
31
Probable Cause
Room temperature sensor faulty
Suggested Remedy
Service required
Error Code
32
Probable Cause
Overheat temperature sensor faulty
Suggested Remedy
Service required
Error Code
33
Probable Cause
Overheat temperature sensor faulty
Suggested Remedy
Service required
Error Code
34
Probable Cause
Overheat temperature sensor faulty
Suggested Remedy
Service required
Error Code
62
Probable Cause
Faulty fan motor
Suggested Remedy
Service required
Error Code
70
Probable Cause
ON/OFF switch faulty
Suggested Remedy
Service required
Error Code
71
Probable Cause
Solenoids faulty
Suggested Remedy
Service required
Error Code
72
Probable Cause
Flame detection circuit fault
Suggested Remedy
Service required
Error Code
73
Probable Cause
Communication error
Suggested Remedy
Press the ON/OFF button twice to reset heater. Service required if repeated.
Rinnai Econoheat Problems
Rinnai Cosyglow Problems
Problem
No ignition or difficult to ignite
Probable Cause
Incorrect gas pressure / Faulty igniter / Faulty safety device / Insufficient ventilation
Suggested Remedy
Service required
Problem
Burner goes out
Probable Cause
Dirty thermocouple / Faulty safety device
Suggested Remedy
Service required
Problem
Noisy ignition
Probable Cause
Incorrect gas pressure
Suggested Remedy
Service required
Problem
Burner does not glow properly
Probable Cause
Incorrect gas pressure
Suggested Remedy
Service required
Problem
Flame or sooting from burner
Probable Cause
Incorrect gas pressure
Suggested Remedy
Service required
Problem
Strange noises
Probable Cause
Incorrect gas pressure
Suggested Remedy
Service required
Rinnai Granada Problems
Rinnai Titan Problems
Rinnai Graduate Problems
Rinnai Galaxie Problems
Problem
Heater won't ignite
Probable Cause
Gas filter blockage / Air in Hose
Suggested Remedy
Service Required
Problem
Takes too long to warm the room
Probable Cause
Gas filter blockage / Faulty Fan
Suggested Remedy
Service Required
Problem
Smell of gas
Probable Cause
Gas escape
Suggested Remedy
Turn off gas. Service Required